Teleassistance through Augmented Reality devices for the solution of technical incidents.
Using an Augmented Reality device that allows the operator to communicate with a superior. This will be the one who guides you in the resolution of the incident. It produces a live and distance communication that is supported by images and extra content for the operator, who can consult without hands on the screen of the magnified glasses.
Offer live help during the processes
Remote communication with the responsible technician
Access to extra information as instructions
Freedom of movement for the user
Competitive advantages of use
Reduction of incident resolution time
Elimination of travel costs for technical staff
Added value for our customers
Improvement of customer service
Increased efficiency of the SAT department
Leading positioning through technological innovation