Innoassist AR

Direct communication with the expert

Innoassist is a communication tool that allows the resolution of incidents in real time through remote assistance.

Our software facilitates live video communication between the unskilled person who needs technical support from a remote field expert without the need to travel.

USE CASES

Telecommunications

Optimize your company’s times, solving incidents immediately and remotely.

Industry

Guide your operators in tasks such as repairs, diagnostics or remote installations (MRO).

Medicine

View the organs in depth from 3D models and get an improved view of the area to be operated.

Oil and Gas

Facilitate the connection of your machinists and / or laborers with experts to improve response time to high-risk incidents.

FEATURES

Multiconference

Multiconference

Chat con traducción simultánea

Chat con traducción simultánea

Puntero en tiempo real

Puntero en tiempo real

Real time screenshots

Real time screenshots

Capture indications

Capture indications

AR Indicators

AR Indicators

HOW THE APPLICATION WORKS

Connection with the expert

The expert will create an incident through the web platform. Than the technician joins from the augmented reality glasses or from his mobile device

Remote support

The expert will guide the technician thanks to the augmented reality, indicating how to act.

Information record

These incidents will be saved for future occasions on the web platform.

BENEFITS

KNOWLEDGE OFFSET

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Telecare is a tool that allows the resolution of incidents in real time using smart glasses, which integrate the latest generation of augmented or mixed reality systems. This service makes it possible to transport all technical knowledge from anywhere in the world when support is required for maintenance, repair or installation tasks.

MULTIPLATFORM SOLUTION

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The experts will be able to view live the operator’s incidence from different multiplatform devices (mobile, web and smart glasses), allowing great versatility and comfort when using “InnoAssist”.

TRACEABILITY

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The assistant has the option of recording the entire session (both video and audio or chats) and capturing a specific incident to be able to consult it later.

Finally, from the web application you can access the files transferred during previous sessions that remain stored in the cloud.

PRICES

Basic
200 .00 /MONTH
  • 14-day free trial
  • 1 Expert
  • 2 Technician
  • 10GB Storage
  • 24/7 Support
Medium
400 .00 /MONTH
  • 14-day free trial
  • 2 Experts
  • 4 Technicians
  • 15GB Storage
  • 24/7 Support
Pro
720 .00 /MONTH
  • 14-day free trial
  • 3 Experts
  • 8 Technicians
  • 20GB Storage
  • 24/7 Support
ENTERPRISE

*Ask for personalized options and discount for annual payment.

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