One of the emerging technologies that is being implemented in the industrial sector is undoubtedly Augmented Reality. With multiple applications in sectors such as the automotive, education, health, industrial or oil sectors, one of those that promises to bring great advantages to companies is telecare.

So, in the following article, we are going to explain how this system works and the technology companies that lead the Augmented Reality devices that are being implemented in the industrial sector.

We can define telecare as a real-time technical support system that allows the resolution of incidents using Augmented Reality technology. Through this technique, a streaming communication is established between an operator and an expert, regardless of where each of them is.

The worker who has detected the incident has the possibility of communicating remotely with his superior (responsible for the technical service) and retransmitting him through smart glasses the information that he is seeing on site related to machines or processes to try to solve the problem.

In this way, the expert can view the machinery incident from different platforms (mobile, web or tablet) and help the operator by making notes or markings on the field of vision of the latter in order to highlight the specific elements in which the worker must act to solve the incident.

Taking into account that 70% of accidents and incidents that take place in the industry are caused by human errors, specifically by not knowing how to operate, telecare is presented as a very effective way to reduce the time necessary to carry out certain tasks and increase employee safety.

Magic Leap, Apple, Microsoft and Google are the companies that are transforming the industry with their Augmented Reality devices. Next, we are going to discuss the hardware that is revolutionizing the AR market and that the most advanced industrial companies are implementing to accelerate their production processes.

Augmented Reality Hardware Manufacturers

Magic Leap

First of all, we find Magic Leap, a Florida company founded by Rony Abovitz that has created one of the best AR glasses in terms of display and graphics: Magic Leap One. His device has tiny lens chips in the viewfinders to project images. It superimposes digital 3D graphics on the user’s actual vision. To increase the sense of realism, the Magic Leap One has four microphones built into the device that enhance the sound sensation. They also have six cameras that detect the position and movement of objects.

Apple Stereo AR

Apple is also developing its own Augmented Reality viewer that will work with the iPhone under the name Stereo AR. The Cupertino company has not yet offered much information about its launch but it is known that they are progressing in their development and it is believed that they could arrive very soon.


Richard Yu, CEO of Huawei, confirmed some time ago that his company plans to launch its first Augmented Reality smart glasses soon. At the moment, Huawei has not gone into details of what its viewer will be like but it is known that it will allow the user to interact with their smartphone and see the real environment.

Microsoft HoloLens

Microsoft presented in February the HoloLens 2, advanced technology Augmented Reality glasses capable of displaying holograms with which the user can interact in different ways: with the hands, the sight and also by voice. HoloLens 2 is today the highest resolution viewer on the Augmented Reality market.

Google Glass Enterprise Edition 2

Google is another of the giants that lead Augmented Reality devices. Its latest product is Glass Enterprise Edition 2 and one of its strengths is that it allows applications to be manipulated through voice commands, making it possible to work hands-free.